This Privacy Policy explains how witness.net.au (“the Website”) collects, uses, stores, and protects personal information. By using the Website, you consent to the practices described in this Policy.
We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may collect the following information:
Name
Email address
Contact details
Professional qualifications
Listing content submitted by experts
Payment information (processed securely by third‑party providers)
IP address
Browser type
Device information
Pages visited
Cookies and analytics data
We use personal information for the following purposes:
Creating and managing user accounts
Publishing expert listings
Processing payments for subscribed listings
Verifying claimed listings
Improving Website functionality and user experience
Communicating with users regarding their listings or enquiries
Complying with legal obligations
We do not sell personal information to third parties.
Information submitted by experts for publication (e.g., qualifications, contact details, professional background) will be publicly visible on the Website.
Experts are responsible for ensuring the accuracy of their listing information.
We use cookies and analytics tools to:
Improve Website performance
Understand user behaviour
Provide personalised content
Maintain security and fraud prevention
Users may disable cookies through their browser settings, but some features may not function correctly.
Payments for subscribed listings are processed securely through our third‑party payment provider (e.g., Stripe or WooCommerce Payments).
We do not store full credit card details on our servers.
We may disclose personal information:
To service providers assisting with Website operations
To payment processors
When required by law
To prevent fraud or security threats
All third‑party providers are required to handle data securely and in accordance with Australian privacy standards.
We take reasonable steps to protect personal information from:
Unauthorised access
Misuse
Loss
Modification
Disclosure
However, no online system is completely secure, and users submit information at their own risk.
Users may request access to their personal information or request corrections if the information is inaccurate or outdated.
Requests can be made through the Contact page on witness.net.au.
Users may request deletion of their account or listing.
We may retain certain information where required by law or for legitimate business purposes.
The Website may contain links to external sites.
We are not responsible for the privacy practices or content of third‑party websites.
The Website is not intended for use by individuals under 18 years of age.
We do not knowingly collect personal information from minors.
We may update this Privacy Policy at any time.
Continued use of the Website constitutes acceptance of the updated Policy.
We may update these Terms at any time. Continued use of the Website constitutes acceptance of updated Terms.
For questions about this Privacy Policy or how your information is handled, please contact us through the Contact page on witness.net.au.